Money Back Guarantee Policy

 

Our money back guarantee policy is extremely simple. When you receive your initial design concepts, and if you don’t like them, you can ask for a full refund. However if you go ahead and ask for revisions, then your money back guarantee does not remain applicable.

The designers at 10alogo try their level best to craft a fine logo for your company that goes with your brand name and works with its persona.

How it works
  • The customer can ask for a refund if none of the initial samples conform to the customer brief
  • The Money Back Guarantee does not remain applicable if the Customer asks for revisions by providing feedback, in this case a 100% Satisfaction Guarantee becomes applicable
  • Money back guarantee offer becomes void if the customer takes no action for 60 days however our team will review and uphold the offer at its own discretion
How long does it to take to claim a refund?

It can take up to 21 business days to refund your amount.

Does the money back guarantee apply to all packages?

Money Back Guarantee applies to design packages only. Once you approve a design and ask for further revisions then the Money Back Guarantee becomes void. However you still qualify for the 100% satisfaction guarantee which means that we will keep on working on your design until you are satisfied.

Why does 10alogo provide a Money Back Guarantee?

We are extremely confident in our designers and their skills. Our team tries its level best to craft the best logo design for your company, but if we fail to meet your requirements you have the facility of the Money Back Guarantee to use. This feature is provided in good faith and we expect our customers to exhibit the same in return. In the majority of cases customers are very honest, co-operative and provide quality feedback in order to get the designs they want. However there is a minority that tries to take unfair advantage of this flexibility. We hope that you are not one of them! And look forward to a healthy business relationship with you.

Testimonials

The design and communication was very with this company. I would use their services again as required.

Matthew Pickett,
Capabilties Analysis Writers LLC

Outstanding service and record time in matching our design goals. Highly recommended.

David Fernandez, CEO,
Netclearance Systems, Inc.

I absolutely love the process. You have been a valuable resource from concept to production at an absolutely awesome price. Keep up the good work.

Andrew Brunner,
Owner, Aurawin

10alogo provided a great design as per our instruction within a short span of time. Great service at a reasonable price.

Sharon Walia,
CEO, Aura Home Staging

There is nothing I can say about this piece that would help you improve. Great work and I love the design. Thanks, Evanm

Evan Hughes,
Owner, Discordia

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Thousands of Happy Client worldwide
100% Satisfaction and 100%
Money Back Guarantee

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